Billerica Crossings is looking for a Full Time Resident Services Director to join their team!
$30/HR
CNA/HHA experience preferred
The Resident Services Director maintains responsibility for the Traditional Assisted Living and Harbor Program and all program functions within the Benchmark Community. Responsibilities include the daily delivery of services with the Resident Care Director and programs including resident and family satisfaction. The Resident Services Director is responsible for hiring, supervising, educating, developing, supporting, and coaching all Resident Care Associates; customer and family relations; quality assurance; regulatory compliance and financial management. The program’s goal is to provide an environment that maintains each resident’s highest level of physical, social, and psychological well-being.
Responsibilities
Requirements
Undergraduate degree preferred
Possesses knowledge of dementia, Alzheimer’s, memory impairments and techniques on behavior management
Possesses knowledge of Microsoft Office
As a community leader at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: